SoFi Terms of Use Agreement

Last Updated: December 17, 2023

Welcome to SoFi!

This Terms of Use Agreement (this “Agreement”) sets forth the terms and conditions that apply to your access and use of the online functions, products, and services made available to you by Social Finance, Inc. and any and all of its subsidiaries and affiliates.

You can access SoFi products and services through our SoFi website (located at www.sofi.com) and the SoFi mobile application (the “SoFi App”) as well as through websites and mobile applications operated by SoFi with partners. SoFi may maintain phone, email, and additional websites that allow you to access SoFi products and services. All of these channels are referred to collectively in this Agreement as the “SoFi Site.”

Through the SoFi Site you may access many different products and services offered by Social Finance Inc. and its subsidiary and affiliated companies, including, but not limited to: SoFi Bank, National Association, SoFi Lending Corp. or an affiliate, SoFi Securities, LLC, SoFi Wealth LLC, SoFi Credit LLC, SoFi Digital Assets, LLC, and Social Finance Life Insurance Agency, LLC. We use the name “SoFi” to refer to any and all of the companies owned by or affiliated with Social Finance, Inc. You may access more information about each SoFi company through the Legal page on the SoFi Site. SoFi may add new operating companies from time to time to offer additional products and services.

To use the SoFi Site and to obtain any SoFi product or service, you must agree to SoFi’s E-Sign Agreement, which means your acceptance of this Terms of Use Agreement and all other agreements with SoFi, such as our GLBA Privacy Notice and Arbitration Agreement, are effective and binding on you just as if you had signed the document with pen and ink, and you agree all communication with you related to SoFi and any SoFi product or service may be in electronic form.

Your acceptance of this Terms of Use Agreement is required to use the SoFi Site and to obtain any product or service offered on the SoFi Site. By using the SoFi Site to obtain any SoFi product or service, you agree to be bound by this Terms of Use Agreement just as if you have signed the document with pen and ink.

If you do not wish to be bound by this Terms of Use Agreement, then do not access or use the SoFi website or mobile application, do not click “accept” to register with SoFi, and do not submit any account application, loan inquiry, loan request, or other product request. Taking any of these actions means you agree to this Terms of Use Agreement just as if you had signed it with pen and paper.

You may only accept this Agreement and use the SoFi Site if you are legally authorized to accept and be bound by these terms and of a legal age to enter this Agreement.

If you have questions or comments about these Terms of Use, please email us at [email protected]

Please note this Terms of Use Agreement contains General Terms applicable to all users PLUS sections with terms that apply to you if you use specific SoFi products and services.

TABLE OF CONTENTS

I. GENERAL TERMS

II. SPECIFIC ADDITIONAL TERMS AND CONDITIONS

If you use ANY of the following SoFi products or services, please read the terms applicable to each — these terms apply to you.

1. Connected Accounts

2. Insights (Personal Finance Management Tools)

3. Credit Score Monitoring

4. At Work Services (If you reach SoFi through your Employer)

5. Lantern. If you use SoFi’s Lantern service, the following terms apply to you.

6. SoFi App. If you use the SoFi mobile application, the following terms apply to you.

7. SoFi Community. If you use the Sofi Community features, the following terms apply to you.

8. Referral Program

9. SoFi Member Rewards Program

10. SoFi Plus



General Terms

1. Changes to this Agreement. SoFi may change this Terms of Use Agreement from time to time by posting a current version on the SoFi website without delivering any notice to you. Please review the current version of this Terms of Use on the SoFi Site from time to time, because your continued access or use of the SoFi Site shall be deemed your acceptance of the Terms of Use in place at that time.

2. Additional Product or Account Agreements. To obtain certain SoFi products and services you might be required to enter into additional agreements with SoFi. For example, using SoFi Wealth’s investment advisory services requires you to enter an additional customer agreement. You will be subject to this Terms of Use Agreement and any other account agreements you enter with SoFi.

3. Risks of using the SoFi Site. Conducting financial transactions through online services such as SoFi has inherent risks and is susceptible to interruption. By using the SoFi Site and online services, you agree to the following and accept the following risks:

• Online information transmission can be disrupted. You accept the risk the SoFi Site could be affected by technical difficulties that impair your ability to obtain, view or deliver information or execute transaction, including in time sensitive transactions such as securities trades or cash management.

• You must confirm any transaction (such as a submission of information or a trade request) attempted online before relying on it being completed. It is your responsibility to verify the status of any attempted transaction by reviewing your accounts or contacting SoFi Customer Support at 1-855-456-7634.

• When you create an account, you agree to use a username with a password that is complex, secure, and private. You agree to protect your log-in credentials. You agree to accept the risk of unauthorized access and use of your account if your credentials are guessed, stolen, intercepted, or if SoFi’s system is breached or used without proper authorization. If you learn of any unauthorized use of your password or account, you must contact us immediately (using contact information on our SoFi Site). SoFi is not responsible for any unauthorized access to or use of your account.

• SoFi’s obligation is to use reasonable information security measures, and you acknowledge and agree that SoFi’s systems are not 100% secure against every possible attack.

4. Privacy. If you use or obtain any SoFi product or service, SoFi will collect information about you and use it and share it according to SoFi’s Online Privacy Policy and GLBA Privacy Notice. Please read SoFi’s Privacy Policy and Privacy Notice for a full description of how SoFi will collect, use and share information about you. You may view these documents through the links in this provision or on the SoFi Site at the Privacy Policy page. This Terms of Use does not limit the application of the SoFi Privacy Policy or Privacy Notice.

5. Communicating with you. You expressly give permission to SoFi to contact you according to the following terms:

a. Registration & Accounts. You agree that SoFi may contact you about any matter relating to your registration with SoFi, your submission of an inquiry for any SoFi product or service, your application for a product or service, and for any purpose arising out of or in connection with any account you may obtain from SoFi. We may contact you for any purpose related to any account you have, such as payment reminders or suspicious activity.

b. Marketing. You agree that SoFi may contact you to tell you about, and to offer for sale, products or services we believe will be of interest to you. If we do so, each communication we send to you will contain instructions permitting you to “opt out” of receiving future communications.

c. Agents. You agree that SoFi may use agents or representatives to contact you on our behalf.

d. Phone, SMS, Autodialers. You agree that SoFi may contact you through any means, including emails, telephone, SMS messages (including text messages), calls using pre-recorded messages or artificial voice, and calls and messages delivered using automatic telephone dialing systems (auto-dialer) or an automatic chatbot or texting system. Automated messages may be played when the telephone is answered, whether by you or someone else. SoFi and its agent or representative may leave messages on your answering machine, voice mail, or send messages via text or chatbot.

e. Recorded lines. You agree that SoFi and our agents, representatives, affiliates or anyone calling or contacting you on our behalf may contact you on a recorded line or recorded messaging service, including via an automated chatbot. Your communications with SoFi may be monitored, recorded or reviewed by us and shared with our third-party providers for quality assurance and customer service purposes. Your use of the SoFi Site constitutes your consent to such monitoring, recording and review. We may also use third party tools or technology to monitor user experience on our Site. These tools automatically record information you provide to use on our Site and information about how you interact with our Site, including pages or links you click, videos you watch, mouse clicks and movements and page scrolling. We use this information for analytics and to improve Site usability as well as enhance the effectiveness of our Site, offers, advertising, communications and customer service. Please see our Privacy Policy for more information.

f. Accurate numbers. You certify telephone numbers that you have provided to us are your contact numbers, and that you are permitted to receive calls at each of the telephone numbers you have provided to us. You agree to promptly alert us whenever you stop using a particular telephone number. We may contact you using any information you have provided to SoFi or any of its affiliates, at any telephone number, or any physical, email, or electronic address you provide or at which you may be reached.

g. Push-Notifications/Alerts. You may select for SoFi to send you messages called “Alerts” by text or phone. Alerts may be delayed or prevented by factor(s) affecting your internet/phone provider or other relevant entities. SoFi is not liable for losses or damages arising from non-delivery, delayed delivery, or the erroneous delivery of any Alert, or inaccurate Alert content. You are responsible for your use or reliance on the contents of any Alert for any purposes. The information in any Alert may be subject to certain delays. Each Alert may not be encrypted and may include your name and information pertaining to your account(s). SoFi may terminate your use of Alerts at any time without notice. You may choose to discontinue receiving Alerts by updating your SoFi App Notifications preferences.

h. SMS Notifications. All SMS Notifications in electronic format from us to you will be considered to be in writing.

i. Capability to view messages. In order to access, view, and retain SMS Notifications that we make available to you, you must have: (i) a SMS-capable mobile phone, (ii) an active mobile phone account with a communication service provider; and (iii) sufficient storage capacity on your mobile phone.

j. You are responsible for messaging Costs. SOFI MAY USE ANY MEANS OF COMMUNICATION DESCRIBED IN THIS SECTION EVEN IF YOU WILL INCUR COSTS TO RECEIVE SUCH PHONE MESSAGES, TEXT MESSAGES, E-MAILS OR OTHER MEANS. You are responsible for any and all charges, including but not limited to, fees associated with text messaging, imposed by your communications service provider. Please consult your mobile service carrier’s pricing plan to determine the charges for sending and receiving text messages. These charges will appear on your phone bill. Message frequency depends on account status or settings. We may modify or terminate our text messaging services from time to time, for any reason, and without notice, including the right to terminate text messaging with or without notice, without liability to you.

6. SoFi SMS Two-Factor Authentication Program

1. This program is for the sending of two-factor authentication short code messages.

2. You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at 1-855-456-SOFI (7634).

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive one message per authentication attempt. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy: https://www.sofi.com/online-privacy-policy/.

7. Loan Inquiries and Submissions. If you submit a loan inquiry or a loan request to SoFi, you authorize and instruct SoFi to obtain credit information on you from a credit reporting agency and to use it according to SoFi’s Privacy Policy, including to use the information to advertise products and services to you and to target ads to you. Your authorization in this Agreement is in addition to: (i) terms you accept at the time you submit a loan inquiry, (ii) terms in any loan application, and (iii) terms in loan documents if you obtain a loan. You agree you will provide current, complete, and accurate information about yourself and any co-borrowers or co-signers. If any information you provide is untrue, inaccurate, not current, or incomplete, SoFi has the right to terminate your submission and to decline to provide any and all future use of the SoFi Site. At all times we reserve the right to decline any loan submission or application for a loan.

8. You are Responsible for Your Financial Decisions. You are responsible for all financial decisions you make on the SoFi Site or based upon information you obtain on the SoFi Site. SoFi’s products and services are offered to you upon the express condition that you will fully evaluate your own financial circumstances, the terms of the products and services, are fully responsible for your own financial decisions. Only you can consider your financial situation and circumstances. You agree to pursue a SoFi product or service only after you have determined it is right for you.

In the event you would like to obtain financial guidance or advice, you may enter an advisory relationship with a financial advisor, including SoFi Wealth, LLC. Unless you have entered into an advisory agreement with SoFi Wealth, you agree that:

• SoFi has NOT reviewed your financial situation, SoFi does not attempt to understand your full financial situation, and SoFi will not attempt to select offers, products, or services that are suitable for you.

• You must make decisions about whether SoFi products are right for you.

• Before making any financial decisions, you should always consider obtaining information and advice from a certified financial advisor who is aware of your individual circumstances.

9. SoFi’s Limitation of Liability. You agree that all access and use of the SoFi Site and your use of SoFi products and services is at your own risk. In no event shall SoFi (and all related parties) be liable for any damages, including without limitation direct or indirect, special, incidental, or consequential damages, losses or expenses arising or in connection with use of the SoFi Site. In addition, you agree:

• SoFi will not be responsible if you are unable to use the SoFi Site or any linked site, or in the event of any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if SoFi, or representatives thereof, are advised of the possibility of such damages, losses or expenses.

• SoFi will not be responsible or liable to you in any way if information is intercepted by an unauthorized person, either in transit or at your place of business.

• SoFi will have no liability to you for any unauthorized payment or transfer made using your passcode that occurs before you have notified us of possible unauthorized use and we have had a reasonable opportunity to act on that notice.

• SoFi may suspend or cancel your passcode even without receiving such notice from you, if we suspect your passcode is being used in an unauthorized or fraudulent manner.

• SoFi shall have no liability to you for any losses, financial or otherwise, suffered by you arising out of or resulting from compatibility or inoperability problems of the website, your computer device, or your failure to confirm any attempted transaction.

10. SoFi may suspend your Account and your use of the Site. SoFi reserves the right to suspend, cancel, or terminate your use of the SoFi Site and any SoFi product or service if we believe you are using it for a purpose that is unauthorized, improper, illegal, or that could harm oFi or SoFi’s reputation. SoFi may determine in our sole discretion the activities that could lead to such suspension or cancellation. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the SoFi Site or any transaction being conducted on the SoFi Site.

11. Site Changes. SoFi reserves the right to change or modify or discontinue the SoFi Site, or any features or functions on the SoFi Site, for any reason, at our sole discretion, without notice to you.

12. Agreement Duration and Termination. This Terms of Use Agreement will continue to apply to you and your use of the SoFi Site until your SoFi account or relationship is terminated as set forth herein. SoFi may, in its sole and absolute discretion, at any time, for any or no reason, and with or without prior notice, suspend or terminate your use of the SoFi Site and the rights afforded to you hereunder. If you fail to comply with any terms and conditions of this Agreement, then your access to the SoFi Site and any rights afforded to you may be automatically terminated, without any notice to you or other action by SoFi.

You agree that SoFi will not be liable to you or any third party for any termination of your account or access.

If you want to deactivate or delete your SoFi account, please see our FAQs page. You agree that even if you seek to terminate this Agreement, SoFi may be obligated by law to retain information about you and certain transactions.

13. Advertisements and Promotions. The SoFi Site may contain promotions for products and services of third parties, including companies that pay marketing fees to SoFi. SoFi’s promotion of such third-parties is an introduction for you to the company and is not an endorsement of their services or products. SoFi disclaims any liability for any third-party information or products offered.

14. Links to External Sites. External sites with links on SoFi’s Site often have Terms of Use, Privacy Policies, and security practices that are different from those of SoFi. It is your responsibility to read and understand those documents before agreeing to use the external site.

15. Indemnification. You shall indemnify, defend and hold harmless SoFi and its affiliates, partners, suppliers and licensors, and each of their respective officers, directors, agents and employees (the “Indemnified Parties”) from and against any claim, proceeding, loss, damage, fine, penalty, interest and expense (including, without limitation, fees for attorneys and other professional advisors) arising out of or in connection with the following: (i) your access to or use of the SoFi Site or App; (ii) your breach of the License to use the SoFi Site and App; (iii) your violation of law in connection with this License; (iv) your negligence or willful misconduct in connection with this License; or (v) your violation of the rights of a third party, including the infringement by you of any intellectual property or misappropriation of any proprietary right or trade secret of any person or entity. These obligations will survive any termination of this Agreement or the App License.

16. Applicable Law. These Terms of Use and the License shall be governed in all respects by the substantive laws of the State of California, without regard to its provisions relating to conflict of laws. You agree to submit to the personal and exclusive jurisdiction and venue of the state and federal courts located within San Francisco County, California. The failure of SoFi to exercise or enforce any right or provision of the Terms of Use shall not constitute a waiver of such right or provision. If any provision of the Terms of Use or the License is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms of Use or the License remain in full force and effect. You agree that regardless of any statute, regulation, or law to the contrary, any claim or cause of action you may have arising out of or related to use of the SoFi Site, the SoFi App, or these Terms of Use must be filed within one (1) year after such claim or cause of action arose or be forever barred.

17. Compliance with Applicable Law. You agree to abide by all applicable local, state, national, and international laws and regulations in your use of the SoFi Site. The SoFi Site is available only to individuals who are permitted to use it under applicable law. The SoFi Site is made available only for personal, non-commercial use and display by U.S. residents legally capable of entering commercial agreements. If you do not qualify, do not use the SoFi Site. You agree to comply with all applicable laws, rules and regulations regarding the export of technical data from the U.S. You agree: (i) You are solely responsible for your actions and the contents of your transmissions through the SoFi Site. (ii) You will not impersonate any person or entity or falsely state or otherwise misrepresent your identity or affiliation with a person or entity. (iii) You possess the legal right and ability to enter into these Terms of Use and the License and to use the SoFi Site. Unauthorized use of this SoFi Site, including but not limited to unauthorized entry into SoFi’s systems, misuse of passwords, or misuse of any information posted on a site, is strictly prohibited.

18. No Warranty. SoFi does not warrant the accuracy, adequacy or completeness of the information provided on the SoFi Site and expressly disclaims liability for any errors or omissions in such information. No warranty of any kind, implied, expressed or statutory including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information. Calculators and tools on the SoFi Site provide you with ESTIMATES that may be different than actual amounts.

19. Copyright. Social Finance, Inc. owns the copyright in all of the information and material contained on the SoFi Site. The contents of the SoFi Site, including its “look and feel” (e.g., text, graphics, images, logos, and button icons), editorial content, notices, software (including html-based computer programs), and other material are protected under both United States and foreign copyright, patent, trademark, and other laws. You agree not to reproduce, duplicate, copy, sell, resell, use or exploit for any commercial purposes, the SoFi Site, or use of or access to the SoFi Site, or any information or technology obtained from the SoFi Site, including, but not limited to, SoFi’s trademarks.

SPECIFIC ADDITIONAL TERMS AND CONDITIONS

This Terms of Use Agreement includes both the General Terms and Conditions above and additional product specific Terms and Conditions below. If you use any of the following Services, the terms below apply to you in addition to the General Terms and Conditions above:

1. Connected Accounts. SoFi offers products and services that allow you to “connect” or “link” external accounts, such as a bank account, a loan, or a credit card account held at another institution. You agree to the following terms and conditions when you connect an account at another institution:

• If you elect to connect or link any such account at another institution, we refer to it as a “Connected Account.”

SoFi will obtain your account information. If you elect to connect an external account to SoFi, SoFi will obtain information from the Connected Accounts. The specific information SoFi obtains may vary by institution and account type. You should assume SoFi will obtain from the account any information that is available to you. For example, if you connect a bank account to SoFi’s Insights tool (described below), SoFi can collect any information from the account, including balance and transaction information, such as amount of payments, debits, and deposits. If you connect a loan account at an external institution, SoFi can collect loan balance, interest rate on the loan, and your payment history.

Use of Connected Information. If you elect to connect an account through any SoFi service, SoFi may use the information from the connected account for any purpose permitted by SoFi’s Privacy Policies, including use of the information to identify products and services that may be of interest to you, sharing information with affiliated companies to offer products and services to you, and identifying if you would be likely to be eligible for certain products and services.

Use of Plaid Services. To connect an account, SoFi requires you to use a service offered by Plaid Inc. (“Plaid”). By using this Services, you acknowledge and agree that Plaid’s Privacy Policy will govern Plaid’s use of information it collects about you or that you provide to Plaid, and you expressly agree to the terms and conditions of Plaid’s Privacy Policy. Further, you expressly grant Plaid the right, power, and authority to access and transmit your information as reasonably necessary for Plaid to provide the Services to you. To the extent you previously utilized account linking and aggregation services through SoFi’s previous service provider, Quovo, Inc., you expressly authorize Quovo, Inc. to transmit any information or data in connection with those services to Plaid so that Plaid can offer you its account linking and aggregation Services.

To obtain information from Connected Account, SoFi Acts as Your Agent. If you elect to connect an external account to SoFi, SoFi will connect to the account and obtain information at your direction and as your agent. SoFi does not warrant that the information obtained from the external account is accurate, complete, or non-infringing.

2. Insights (Personal financial management tools). If you use SoFi’s Insights service, the following terms and conditions also apply to you.

SoFi offers personal tools to view, aggregate, and manage your information from multiple accounts. The information compiled includes accounts held at SoFi and at external financial institutions, such as a bank account or a loan serviced by another institution. SoFi offers these tools under the product name brand of “Insights.” If you elect to connect an external account in Insights, you authorize SoFi to obtain information from the Connected Account external account and use it as described above in the section (“Connected Accounts”). SoFi’s Insights tools are intended to only provide organizational services for your financial information. The SoFi Insights tools and services are not intended to provide any financial planning, investment, tax, or retirement planning services or advice. SoFi does NOT undertake any review of your account information to provide you with any advice or guidance. SoFi does not make any determination about the suitability or appropriateness of any transactions you might undertake at SoFi or elsewhere. If you elect to use Insights, you are fully and solely responsible for your accounts and agree SoFi’s only role is to aggregate compile data to information for presentment to you.

3. Credit Score Monitoring. If you use SoFi’s Credit Services Monitoring, the following terms and conditions also apply to you.

SoFi offers you the opportunity to obtain your credit score from a single credit reporting agency for the purpose of allowing you to monitor your credit score. Obtaining the service also enables SoFi to offer you additional tools related to your credit information. When you elect to use credit score monitoring, you agree to the following terms and conditions:

• You authorize and instruct SoFi to obtain your full credit reporting information from a credit reporting agency on a regular recurring basis (e.g., weekly) until such time that you terminate the Credit Score Monitoring. Please see FAQ’s for the process to terminate the service.
• SoFi’s service includes present your credit score and other elements in your credit report to you. SoFi does NOT undertake any responsibility to monitor your credit report for activity, identify theft, or any other actions. SoFi’s service enables YOU to monitor your credit score.

• The credit score obtained by SoFi and presented to you is for your own use and for your education.

• The credit score is obtained from a single credit reporting agency and may be different from the credit reporting information used by other institutions or lenders or creditors.

• If SoFi provides any simulations or hypothetical estimates of credit score changes, these are for educational purposes only and are not a guarantee of any outcome.

• SoFi will obtain and keep your credit reporting information and use it for the purposes permitted in SoFi’s Privacy Notice. SoFi’s uses of you information may include:

• SoFi may use your credit information to serve targeted advertisements to you and other communication based on your information.

• SoFi may present offers to you for other SoFi products and services using your credit information to identify if you are likely to be eligible or interested.

• SoFi may use your credit information for statistical analysis to improve SoFi products and services.

• You may obtain your own credit report without using SoFi. You have the right to a free credit report from the website AnnualCreditReport.com or by calling (877)322-8228.

SoFi is not a credit reporting agency or a credit repair company. SoFi does not and will not undertake any credit repair on your behalf. To the extent SoFi offers you any suggestions regarding improving credit scores or any simulation of your score based upon assumptions, such information is for your education and consideration, and is not intended to be financial advice.

4. SoFi At Work. If you reach SoFi through your employer or your employer’s benefits page, the following terms apply to you.

If you reach SoFi through a link on your employer’s site, these terms apply to your use of SoFi.

You may be using the SoFi Site because your employer offers links to the SoFi Site. In order to use the SoFi site, you must agree to and accept this entire Agreement. If you do not wish to accept SoFi’s Terms of Use Agreement, please inform your employer to remove you from the list of participating employees immediately and do not use the SoFi Site.

By making this SoFi site available to you, SoFi is NOT a fiduciary to you and SoFi is not providing any retirement benefits or any other employment benefits. In all cases, SoFi is offering you services and products as customers of SoFi.

(a) Employer Contributions. Many employers engage SoFi to assist in the delivery of an Employer Contribution to their Employees. If you use SoFi to receive your Employer’s contributions, you agree to the following terms:

1. You are responsible for designating and confirming your contribution amounts through your employer directly and through the SoFi Site. SoFi is not responsible for verifying you receive the correct contribution amount.

2. The contribution is made by your employer to you. SoFi’s role is only to assist in connecting your selected external account to receive the contribution.

3. When you use SoFi to connect an external account, including a student loan account and any 529/College savings Plan, you agree to the terms set forth above in Connected Accounts.

4. You must establish and maintain your student loan account and any college savings plan. SoFi does not establish, support, maintain, or monitor these accounts in any way. You are required to, and you agree to, regularly check these accounts to ensure contributions (your contributions and your employer’s contributions, if any) are correctly received.

5. You must notify SoFi or your employer immediately if you notice or have reason to believe funds are not delivered correctly to your external accounts.

6. You authorize SoFi to receive information about you from your employer as necessary in order to facilitate your participation in the employer’s program.

7. If you make contributions to a college savings plan (529 Plans), you agree that:

• You must establish an account at CBW Bank. You accept and agree to the CBW Bank Account Holder Agreement.

• You authorize SoFi to deliver instructions to your employer on how to deliver your contributions to your account at CBW Bank.

• You authorize SoFi to deliver instructions to CBW Bank to disburse your contribution to the college savings account or external accounts you have designated.

• You direct CBW Bank to disburse funds to your designated accounts on the instructions sent by SoFi.

• You have selected your own college savings plan.

(b) Student Loan Payment Information. Certain employers engage SoFi to assist employees identifying the amount of payments made to a student loan account so that the employer may use this information in its benefits plan. If your employer requests that you use SoFi for this purpose, you agree to the following terms:

• You will be asked to connect your loan account so that SoFi may obtain information about your payments to share with your employer.

• When you use SoFi to connect an external loan account, you agree to the terms set forth above in Connected Accounts.

• You give SoFi permission to share with your employer information from the account including the amounts and timing of your payments to the account.

• If you connect an external account for purposes of sharing student loan information with your employer, you attest and certify the connected loan is a qualified student loan account used for educational purposes.


5. Additional Terms for SoFi LANTERN Services

SoFi Lantern. SoFi Lending Corp. or an affiliate offers a loan-related service called Lantern. Lantern allows users to view loan-related information presented by lenders, including and in addition to SoFi, and to connect to lenders to pursue loan products. If you use Lantern pages of the SoFi website, you agree to the following terms and conditions:

• All Lantern services are provided to you by SoFi Lending Corp. or an affiliate, a lender licensed as set forth on our Licensing page.

• Lantern offers service for multiple loan types, including but not limited to personal loans, credit cards, and home loans.

• Important terms related to your submission of a credit inquiry is presented to you on the pages of the Lantern website and App.

• When you use Lantern, SoFi is not involved in the loan decision and is operating as a venue for you to connect with lenders.

• If you submit a request or inquiry for Personal Loans, Credit Cards, and Student Loans, SoFi offers Lantern in cooperation with Engine by MoneyLion. This means SoFi will transmit your information (information you submit to SoFi) to Even, and Even will further transmit it to participating lenders to determine if you might be eligible for a loan. You may find a list of Even’s participating lenders on the Lantern webpages.

• SoFi will be paid a marketing fee from lenders when you either connect with the lender or obtain a loan product. SoFi’s compensation from the lender may affect SoFi’s selection of lenders to participate and the presentation of lender information to you.

• All information you submit and that SoFi may obtain (including credit information) may be used by SoFi in accordance with the SoFi Privacy Policy and Privacy Notice.


6. Additional Terms for the use of the SoFi Application for Mobile Devices

License to use the SoFi App. You may download the SoFi App that operates on certain devices, such as mobile devices, from an “App Store” (such as Apple App Store or Google Play). All terms, agreements, limitations, and disclosures that apply to your use of the SoFi Site also apply to your use of the SoFi App. You are responsible for any data access or wireless or internet charges of your mobile device service provider. SoFi does not make any representation or warranty that all aspects of the SoFi site are rendered or operable on the SoFi App, and we do not warrant that the SoFi App will be compatible with your mobile device. You agree that your functional use of the SoFi App may be affected by or dependent on your wireless connection and speed or your wireless service provider. The functionality of the SoFi App could become disabled during times of poor connections or speeds from your wireless or internet service provider while conducting financial transactions. By using the SoFi App, you agree to the following terms:

a. The SoFi App is licensed, not sold, to you by Social Finance, Inc. for use strictly in accordance with the Terms of Use. Upon downloading the SoFi App, SoFi grants you a personal, revocable, non-exclusive, non-transferable limited license to install and use the SoFi App on your mobile device to access and use the Services for your personal, non-commercial use and display strictly in accordance with this license, your Account Agreements, these Terms of Use and any applicable Usage Rules (the “License”).

b. You agree that you will not (i) decompile, reverse engineer, disassemble, attempt to derive the source code of, or decrypt the SoFi App; (ii) make any modification, adaptation, improvement, enhancement, translation, copy or derivative work from the SoFi App; (iii) violate any applicable laws, rules or regulations in connection with your access or use of the SoFi App; (iv) remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of SoFi or its affiliates, partners, suppliers or the licensors of the SoFi App; or (iv) create, design, engineer or use any “bot” or other technology in connection with the SoFi App.

c. You acknowledge and agree that the SoFi App and all copyrights, patents, trademarks, trade secrets and other intellectual property rights associated therewith are owned by SoFi or its affiliates, agents or licensors, as applicable. All rights, title and interest in and to the SoFi App are reserved by SoFi and its affiliates, agents or licensors, as applicable. All trademarks (including logos, service marks, trade names and icons), copyrights, patents, trade secrets, content, publicity rights and other intellectual property (collectively, the “Intellectual Property”) are proprietary to SoFi, its affiliates, agents or licensors. You may not remove any proprietary notices, including, but not limited to, copyright and trademark notices, from the SoFi App or alter, obscure or modify such notices in any way. Except as expressly stated in this license, you are not granted any intellectual property rights in or to the SoFi App by implication, estoppel or other legal theory, and all rights in and to the Application not expressly granted in this License are hereby reserved and retained by SoFi.

d. You acknowledge and agree that, in the event of a third-party claim that the application infringes any third party’s intellectual property rights caused by or arising out of your use of the SoFi App, you (and not SoFi or any third-party mobile device service provider or app venue) shall be solely responsible for the investigation, defense, settlement and discharge of any intellectual property infringement claim or suit, any third-party claims or any other harm or damages caused by, arising out of or resulting from your use of or access to the SoFi App. You hereby release SoFi and its employees, officers, directors, affiliates, agents and licensors from any and all liability caused by, arising out of or resulting from your use of the SoFi App or the services, including from product liability claims or any claim that the SoFi App fails to conform to any legal or regulatory requirement. You will, however, promptly notify SoFi in writing of any such claim.

e. If you believe that material on our SoFi App violates your copyright, please notify us at [email protected]. SoFi will respond to all copyright infringement notices that it receives and respond appropriately by removing infringing material if necessary. If a member repeatedly infringes upon copyrights, his or her account may be subject to termination at SoFi’s discretion.

f. You may not rent, lease, lend, sublicense or transfer the Application, this License or any of the rights granted hereunder. Any attempted transfer in contravention of this provision shall be null and void and of no force or effect.

g. Export Control. You may not use or otherwise export or re-export the mobile Application except as authorized by United States law and the laws of the jurisdiction(s) in which the Application was obtained. You represent and warrant that you are not: (i) located in any country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country, or (ii) listed on any U.S. Government list of prohibited or restricted parties including the Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List. You also agree that you will not use the Application for any purposes prohibited by United States law.

7. Terms applicable if you participate in the SoFi Community

SoFi may offer you the opportunity to share information about your SoFi experience or to create a SoFi Community profile. If SoFi does offer such functions, it will be subject to these specific SoFi Community terms in addition to all other Terms of Use contained herein.

Through your SoFi Community profile, you may have the option to link your profile to other social media accounts. If you choose to do so, SoFi will collect information from your other social media account. More information about the type of information we collect from you and how SoFi uses it is available in the SoFi Privacy Policies. When you create a SoFi Community profile with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of these Terms of Use, which may result in immediate termination of your SoFi Community profile.

If you elect to create a SoFi Community profile, information that is obtained from your SoFi account and information that you provide SoFi will be on your SoFi Community profile, and it will be possible for other persons, including SoFi Community members to see your profile. SoFi may terminate or suspend your SoFi Community profile immediately, without prior notice or liability, for any reason whatsoever. Upon termination, your right to use SoFi Community will immediately cease.

By sharing information or content on the SoFi Site, you expressly agree to all of the following:
• You grant SoFi a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any information or content that you post on or in connection with your use of the SoFi Site, subject to the provisions of SoFi’s Privacy Policies.

• You understand that deleted content or information may continue to exist on our servers or in backup copies that we maintain for our own use.

• You will not post content or take any action on the SoFi Site that may constitute libel or slander, infringes or violates someone else’s rights, that is protected by any copyright or trademark, or otherwise violates the law.

• Content and information that you share will be available to other users of our SoFi Site. You understand that such third parties may access, use, store and transfer such content and information and to associate it with you.

• You agree that you will not use any posting of information on the SoFi Site for commercial purposes.

• We may remove any content or information that you share on the SoFi Site for any reason.

• You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of the SoFi Site, or any transaction being conducted on our SoFi Site.

• Any content you post may be viewed by any other member of SoFi Community. Content that you post must comply with all applicable regulations and laws.

• SoFi reserves the right to access your profile and content if required to do so in order to cooperate with any legal process, to enforce this Terms of Use Agreement, to respond to complaints from third parties related to content you have posted, or to protect the reputation, property, and personal safety of SoFi or any other person or entity.

• By posting content on SoFi Community, you grant to SoFi a non-exclusive, transferable, sub-licensable, fully paid-up, worldwide right and license to use your content in any way. You are also prohibited from providing false information on SoFi Community. If you find that there is information on your profile that is no longer accurate, it is your responsibility to edit it or alert SoFi.

• SoFi may in its discretion remove any content that it deems inappropriate

Under no circumstances will SoFi be held liable for any losses or damages whatsoever, including direct, indirect, general, special, compensatory, consequential and/or incidental damages, as a result of conduct from you or any other member. You are solely responsible for your interactions with other members.

YOU UNDERSTAND THAT SOFI CURRENTLY DOES NOT CONDUCT CRIMINAL BACKGROUND CHECKS OR SCREENINGS ON SOFI COMMUNITY MEMBERS. SOFI ALSO DOES NOT INQUIRE INTO THE BACKGROUNDS OF ANY SOFI COMMUNITY MEMBERS OR ATTEMPT TO VERIFY THE STATEMENTS OF SOFI COMMUNITY MEMBERS. SOFI MAKES NO REPRESENTATIONS OR WARRANTIES AS TO THE CONDUCT OF SOFI COMMUNITY MEMBERS OR THEIR COMPATIBILITY WITH ANY CURRENT OR FUTURE SOFI COMMUNITY MEMBERS. SOFI RESERVES THE RIGHT TO CONDUCT ANY CRIMINAL BACKGROUND CHECK OR OTHER SCREENINGS (SUCH AS SEX OFFENDER REGISTER SEARCHES), AT ANY TIME AND USING AVAILABLE PUBLIC RECORDS.

8. SoFi’s Referral Program

Last Updated: March 2024

The following describes the terms of service which apply to participation in the referral or account opening promotional programs (collectively, the “Referral Programs“) currently offered by Social Finance, Inc. (“SoFi“) and its affiliates. If you wish to participate in any Referral Program described below, you agree to the terms for such Referral Program described in Part I below, as well as the General Terms and Conditions in Part II, which apply to all Referral Programs.

*Please note that any friend whom you’d like to refer must use your specific product referral link in accordance with the terms and conditions associated with the specific promotional campaign for that link. By clicking “Share Link” and sharing your link with your friend, you agree that you have express consent to send your friend promotional messages about SoFi’s products and services. Note you have separate referral links for (1) Personal Loans and Student Loans, (2) Money, (3) Checking and Savings accounts, (4) Invest products, (5) Credit Card, and (6) referring to the app generally. Only one referral reward and one welcome bonus per new customer. Only one referral reward and one welcome bonus per new customer, with the exception of referrals for new closed end unsecured installment loans. You will not receive multiple referral bonuses for the same friend taking advantage of multiple promotions, nor will your friend receive multiple welcome bonuses for taking advantage of multiple promotions unless they are for a new closed end unsecured installment loan that your friend has not previously obtained. You will receive an additional referral bonus for the same friend funding a new personal loan, new student loan refinance or new private student loan, provided the friend applies through the specific product’s referral link and has not previously obtained that type of closed end unsecured lending product.

Each person referred should be someone you have a direct, personal relationship with. You may not distribute a Referral Link or otherwise solicit anyone through mass email, any form of commercial advertising or other similar means.

SoFi reserves the right to review, investigate, and disqualify anyone from participation in the SoFi Referral Program at any time, and reserves the right to not honor any referral which in our sole discretion was solicited in a manner inconsistent with the spirit or terms and conditions of the SoFi Referral Program.

Furthermore, SoFi Securities reserves the right to seek reimbursement from any customer (including by deduction from their Invest Account) of amounts paid as Referral Bonuses to customers solicited via mass solicitation. Please note that in certain circumstances the deduction of such amounts from their account may result in a negative balance.

Any person referred to a SoFi loan, SoFi Checking or Savings account, or SoFi Credit Card may not have an existing registered SoFi account. A person referred to a SoFi Invest account or SoFi Digital Assets account may have an existing SoFi registered account.

If account funding is required to meet referral bonus payout eligibility, P2P transfers or proceeds of a reward, promotion or similar program are not eligible methods of funding.

To protect the privacy of those you refer, referral prospect account information or eligibility is not, under any circumstances, permitted to be shared with referral promoters.



Referral Program — Part I

Loan Referral Program

The terms below and those set forth in Part II govern your participation in SoFi Bank, N.A.’s (“SoFi Bank”) Loan Referral Program (the “Loan Referral Program“) described below. The Loan Referral Program is open to any consumer who registers on SoFi’s website and who resides outside of the state of Vermont (the “Eligible Loan Referrer(s)“).

Eligible Loan Referrers are limited to refer friends, colleagues, family members, and other people they (collectively, the “Eligible Loan Recipient(s)“) believe may be interested in applying for a student loan or personal loan product as described in a specific promotional campaign (collectively, the “Eligible Loan(s)“). SoFi Bank reserves the right to disqualify anyone from participating in the Loan Referral Program at any time. The Eligible Loan Referrers will NOT receive a Loan Referral Bonus for referrals for any other SoFi Bank loan products. Anyone who violates these terms and conditions is ineligible for payment of any bonus.

To receive credit for a referral under the Loan Referral Program, Eligible Loan Referrers must send their unique referral link to an Eligible Loan Recipient, the Eligible Loan Recipient must use their Eligible Loan Referrer’s unique referral link within 120 days after receipt of the Eligible Loan Referrer’s unique referral link, and the Eligible Loan Recipient must meet the terms and conditions of the specific promotional campaign associated with the unique referral link that was used for the referral. Further, in order for the Eligible Loan Recipient to receive their Loan Welcome bonus for a SoFi Personal Loan, the loan must still be an active loan in good standing ninety (90) days after the disbursement date. For Private Student Loan referrals, the Eligible Loan Recipient and Eligible Loan Referrer will receive their bonus sixty (60) days after their first loan disbursement, and the Eligible Loan Referrer is eligible for a maximum of 5 total referral bonuses for the Private Student Loan product. Further, for referrals for the Private Student Loan product no payments will be made if the Eligible Loan Referrer is employed by a qualified educational institution. If the Eligible Loan Recipient uses the Eligible Loan Referrer’s unique referral link and meets the terms and conditions of the specific promotional campaign associated with that unique referral link, SoFi Bank or its designee shall pay to (a) the Eligible Loan Referrer, a referral bonus into a SoFi Bank Checking or Savings account in the amount specified in the promotional campaign associated with the unique referral link that was used for the referral (the “Loan Referral Bonus“); and (b) the Eligible Loan Recipient, a welcome bonus into a SoFi Bank Checking or Savings account in the amount specified in the promotional campaign associated with the unique referral link that was used for the referral (the “Loan Welcome Bonus“). If either the Eligible Loan Referrer or the Eligible Loan Recipient does not qualify for a SoFi Bank Checking or Savings account, SoFi may offer other payment options at SoFi’s sole discretion. Only one Loan Referral Bonus and one Loan Welcome Bonus will be awarded for each referred Eligible Loan Recipient, regardless of whether the Eligible Loan Recipient takes out multiple Eligible Loans. Further, and notwithstanding the above, the following additional restrictions shall apply (1) no Loan Referral Bonus will be paid to otherwise Eligible Loan Referrers who are residents of Vermont, and (2) no Loan Referral Bonus will be paid for otherwise funded loans made to Vermont residents. An Eligible Loan Referrer will not earn a Loan Referral Bonus if the Eligible Loan Recipient has or had an existing funded SoFi loan account, or if the Eligible Loan Recipient does not use the unique referral link provided by the Eligible Loan Referrer.

If the Eligible Loan Recipient already has a SoFi loan account, is on our opt-out list or the national email opt-out list, or has already used another Eligible Loan Referrer’s unique referral link, the Eligible Loan Recipient may not be sent an email. We cannot disclose to you any information about funded loans opened by any Eligible Loan Recipients you refer to us. Participation in the Loan Referral Program serves as a one-time limited waiver of privacy rights by both parties, whereby each may become aware of the presence of an account relationship with SoFi Bank.

$1,000 Medical and Dental Referral Offer: All referral program terms and conditions apply. Offer is subject to lender approval and not available to residents of Vermont. The offer is only open to new medical or dental Student Loan Refinance borrowers and may not be combined with other offers aside from the autopay discount. For both the referrer and referee to each receive a $1,000 bonus, the referee must: (1) register and apply for a medical or dental student loan refinance through the referral link provided; (2) meet SoFi’s underwriting criteria; (3) complete and fund a loan with SoFi; and (4) have or apply for a SoFi Checking and Savings or have a SoFi Money account to receive the bonus. Once conditions are met and the loan has been disbursed, both the referrer and referee welcome bonus will be deposited into their respective SoFi Checking and Savings or Money account within 30 calendar days. If the referrer and/or referee do not qualify for the SoFi Checking and Savings SoFi will offer payment via ACH pending completion of Form W9. Bonuses that are not redeemed within 180 calendar days of the date they were made available to the recipient may be subject to forfeit. Bonus amounts of $600 or greater in a single calendar year will be reported to the Internal Revenue Service (IRS) as miscellaneous income to the recipient on Form 1099-MISC in the year received as required by applicable law. Recipient is responsible for any applicable federal, state or local taxes associated with receiving the bonus offer; consult your tax advisor to determine applicable tax consequences. SoFi reserves the right to change or terminate the offer at any time with or without notice.

Invest Referral Program

The terms below and those set forth in Part II govern your participation in the SoFi Invest Referral Program (the “Invest Referral Program”). The Invest Referral Program is open to all current SoFi Active Invest account holders who meet the criteria below, and wish to refer someone to open a SoFi Invest account offered by SoFi Securities LLC. A referrer must have a SoFi Invest account offered by SoFi Securities LLC (either an Automated Invest account or an Active Invest account) which is funded and in good standing (i.e., not suspended) (an “Eligible Invest Referrer(s)”).

The Eligible Invest Referrers are encouraged to refer friends, colleagues, family members, and anyone else they believe may be interested in opening a SoFi Active Invest account (the “Eligible Invest Recipient(s)”). The Eligible Invest Referrers will NOT receive an Invest Referral Bonus for referrals for a SoFi Automated Invest account. SoFi Securities LLC, or its designee (collectively, “SoFi Securities”) reserve the right to disqualify anyone from participation in the Invest Referral Program at any time.

To receive credit for a referral made under the Invest Referral Program, an Eligible Invest Referrer must access their own unique referral link and send it to the Eligible Invest Recipient(s) whom they wish to refer to open a new SoFi Active Invest Account (an “New Active Invest Account”). The Eligible Invest Recipient must use the Eligible Invest Referrer’s unique referral link to open a New Active Invest Account within 120 days after receipt of the Eligible Invest Referrer’s unique referral link, and meet the terms and conditions of the specific promotional campaign associated with the unique referral link that was used for the referral.

For each Eligible Invest Recipient who opens and funds a New Active Invest Account within 120 days after receipt of the Eligible Invest Referrer’s unique referral link, and meets the terms and conditions of the specific promotional campaign associated with the unique referral link that was used for the referral, SoFi Securities will: (a) credit an Invest account of the Eligible Invest Referrer with a referral bonus in the amount and method specified in the promotional campaign associated with the unique referral link that was used for the referral (the “Invest Referral Bonus”); and (b) credit the New Active Invest Account of the Eligible Invest Recipient, with a one-time welcome bonus in the amount and method specified in the promotional campaign associated with the unique referral link that was used for the referral (the “Invest Welcome Bonus”). Only one Invest Referral Bonus and one Invest Welcome Bonus will be awarded for each referred Eligible Invest Recipient, regardless of whether the Eligible Invest Recipient opens and funds multiple accounts. An Eligible Invest Referrer will not earn an Invest Referral Bonus if the Eligible Invest Recipient has or had an existing funded SoFi Invest account or does not use the unique referral link provided by the Eligible Invest Referrer.

Please note that if the Eligible Invest Recipient already has an Invest account, is on our opt-out list or on the national email opt-out list, or has already used another Eligible Invest Referrer’s unique referral link, SoFi Securities will not send an email to such Eligible Invest Recipient. We cannot disclose to you any information about New Active Invest Accounts opened by any Eligible Invest Recipients you refer to us. Participation in the Invest Referral Program serves as a one-time, limited waiver of privacy rights by both you and the Eligible Invest Recipient, pursuant to which each may become aware that the other has an account relationship with SoFi Securities.

Bank Referral Program

The terms below and those set forth in Part II govern your participation in the SoFi Bank, National Association (“SoFi Bank”) Checking and Savings Referral Program (the “Bank Referral Program”). The Bank Referral Program is open to all current Checking and Savings account holders who meet the criteria below and who wish to refer someone to open a Checking and Savings account. A referrer must be a SoFi Bank customer with a Checking and Savings account which is in good standing (i.e. not suspended) (an “Eligible Bank Referrer(s)”).

The Eligible Bank Referrers are encouraged to refer their contacts and people in their networks whom they believe may be interested in opening a Checking and Savings account (the “Eligible Bank Recipient(s)”). Eligible Bank Recipients do not include any individuals that already have a Checking and Savings account or any other SoFi account. SoFi Bank reserves the right to disqualify anyone from participation in the Bank Referral Program at any time. Anyone who violates these terms and conditions is ineligible for payment of any bonus.

To receive credit for a referral made under the Bank Referral Program, an Eligible Bank Referrer must access their own unique referral link and send it to the Eligible Bank Recipient(s), whom they wish to refer to open a new Checking and Savings account (a “New Checking and Savings Account”). An Eligible Bank Referrer will not receive credit for a referral link sent to an individual that already has a Checking and Savings account or any other SoFi account. Recipients must be new SoFi members. The Eligible Bank Recipient must use the Eligible Bank Referrer’s unique referral link to open and fund the New Checking and Savings Account, and the funds must settle into the New Checking and Savings Account within 14 days of receipt of the Eligible Bank Referrer’s unique referral link for the Eligible Bank Referrer to receive the referral bonus. Payment must be made via an ACH transfer from a linked bank account, or via “Instant Transfer” from a debit card (if available). P2P transfers (ACH-based P2P or debit-card based P2P from Venmo, PayPal, Apple Cash, Square Cash, etc.) are excluded. Once the funds have settled into the account, qualifying participants will receive a cash deposit into their SoFi Checking and Savings account within seven (7) business days of settlement.

For each Eligible Bank Recipient who meets the terms and conditions of the specific promotional campaign associated with the unique referral link that was used for the referral, SoFi Bank or its designee will: (a) credit the Checking and Savings account of the Eligible Bank Referrer, with a one-time referral bonus in the amount specified in the promotional campaign associated with the unique referral link that was used for the referral (the “Bank Referral Bonus”); and (b) credit the New Checking and Savings Account of the Eligible Bank Recipient with a one-time welcome bonus in the amount specified in the promotional campaign associated with the unique referral link that was used for the referral (the “Bank Welcome Bonus”). Only one Bank Referral Bonus and one Bank Welcome Bonus will be awarded for each referred Eligible Bank Recipient, regardless of whether the Eligible Bank Recipient opens and funds multiple accounts. An Eligible Bank Referrer will not earn a Bank Referral Bonus if the Eligible Bank Recipient has or had an existing funded SoFi Checking and Savings account, or does not use the unique referral link provided by the Eligible Bank Referrer.

If the Eligible Bank Recipient already has a Checking and Savings or other SoFi account, is on our opt-out list or the national email opt-out list, or has already received and used another Eligible Bank Referrer’s unique referral link, SoFi Bank will not send an email to the Eligible Bank Recipient. We cannot disclose to you any information about New Checking and Savings Accounts opened by any Eligible Bank Recipient you refer to us. Participation in the Bank Referral Program serves as a one-time, limited waiver of privacy rights by both you and the Eligible Bank Recipient, pursuant to which each may become aware that the other has an account relationship with SoFi Bank.


General Terms and Conditions — Part II

Referral Cap

In no event will any person be entitled to receive more than $10,000 in cumulative referrals or welcome bonuses under these Referral Programs within any calendar year. In addition, SoFi reserves the right to, at any time, limit the maximum number of times a Referral Link can be used. Referral Bonuses and Welcome Bonuses are each considered miscellaneous income and may be reportable to the IRS on Form 1099-MISC (or Form 1042-S, if applicable).

Non-Solicitation Agreement

If you participate in any of the Invest Referral Program, Money Referral Program, or the Loan Referral Program described above (collectively, the “Referral Program(s)”), you agree not to participate in any other solicitations for SoFi products. Other than as set forth herein, you agree not to compensate or accept any compensation from applicants whom you refer to SoFi through any of the corresponding Referral Programs described above. You further agree that your activities will be limited to referring potential customers as described above, so they may independently decide whether to apply. You may not collect information from eligible recipients under any Referral Program, assist with filling out an application, or discuss specific product terms.

No Spam

You must comply with all applicable laws and regulations, in soliciting referrals. Eligible referrers may not purchase internet search terms or publicly advertise SoFi’s products or name in any fashion. Further, any distribution of a program link that could constitute unsolicited commercial email or “spam,” any content which impersonates or implies an affiliation with or endorsement by SoFi or any SoFi subsidiary, or any actions which otherwise violate any terms or conditions imposed by SoFi, or that SoFi determines in its sole discretion to be fraudulent in nature, are prohibited and will be grounds for immediate termination from a Referral Program. We will not honor referral payments for referrals which are generated using any of the foregoing means.

Independent Contractor

Your participation in a Referral Program is solely as an independent contractor. Neither you nor SoFi intend to establish an employment relationship, and you are not entitled to any benefits. We may require completion of a Form W-9 prior to payment of any referral or welcome bonus. Any payments that are not claimed within 180 days of the date the funds have been made available because either the direct deposit bank account or required tax information have not been provided are subject to forfeit.

Conflict

In the event any of the terms of these Terms of Service conflicts with any terms in a specific promotional campaign associated with a unique referral link, the terms of these Terms of Service shall govern.

Discontinuation of Previous Referral Program

The Referral Programs described herein replace all earlier versions of such SoFi referral programs. SoFi reserves the right to temporarily, or permanently modify or discontinue the Referral Programs at any time, for any reason, at our sole discretion and without notice to you.

9. SoFi Member Rewards Program

Social Finance, Inc., and its affiliates (“SoFi”) operate the SoFi Member Rewards program (the “Program”), through which consumers who choose to join the Program (“Members”, “you”, or “your”) and accept these terms ( the “Program Terms”) can earn and redeem points as described below. By clicking the “Join for Free” button on the Program enrollment screen you agree that your enrollment in the Program will be governed by these Program Terms and SoFi’s Terms of Use www.sofi.com/terms-of-use (the “Terms of Use”) applicable to www.sofi.com (the “Website”).

There is no cost to you to participate in the Program.

Program Eligibility

This SoFi Member Rewards Program (the ‘Program”) is open to all current Members, who are in good standing with any loan, account or other product they may have with SoFi, and who have registered on SoFi’s website (www.sofi.com) and agreed to these Program Terms. Any information you provide to SoFi or its affiliates in connection with this Program is subject to SoFi’s Privacy Policy . We may send you communications about this program to any mailing address, email address, or telephone number in our records or that you have provided to us.

Points Earned

The SoFi Member Rewards Program allows you to earn points from activities such as:

• Spending on your SoFi Credit Card (for more details on Credit Card points, see the How SoFi Credit Card Rewards Works page (www.sofi.com/card/rewards)

• Linking your first non-SoFi account to SoFi Relay

• Signing up for Credit Score Monitoring

• Activating your SoFi Debit Mastercard

• Setting up Billpay from your SoFi Money or SoFi Checking account

The ways to earn rewards points are subject to change at any time. To see the latest ways to earn rewards points and respective rewards points values per activity, visit the “Ways to earn” section. The terms of the specific promotional offers listed in the “Ways to earn” section will govern the number of rewards points you will earn in association with those promotional offers and may differ from the terms for other customers. Some state restrictions may apply.

You may see the total balance of your earned, unredeemed rewards points by tapping the gem icon above your account details.

No points may be redeemed prior to your acceptance of these Program Terms and your enrollment in the Program through the Membership & Rewards hub. Further, Members must enroll for the Program by clicking “Join for free” on the Program enrollment screen and obtain a product for which points can be redeemed into within 90 days of earning any points. If at any time after earning points under this Program a Member has not enrolled in the Program by clicking the “Join for free” button through the enrollment flow or does not have a product for which points can be redeemed into for a period of ninety (90) consecutive days, such points will expire and be forfeited. SoFi reserves the right to modify or discontinue any promotional offers for points earnings at any time, and with or without notice to you.

Points aren’t your property and have no cash value. You can’t transfer or move points unless expressly provided for in this agreement. Additionally, points can’t be transferred by operation of law, such as by inheritance, in bankruptcy or in connection with a divorce.

Redemption Process

Rewards points may be redeemed towards active SoFi accounts, such as your SoFi Checking or Savings account, SoFi Money® account, SoFi Active Invest account, SoFi Credit Card account, or SoFi Personal, Private Student, or Student Loan Refinance.

The ways to redeem rewards points are subject to change at any time. To see the latest ways to redeem your rewards points, including redemption details for any promotional offers, visit the “Redeem” page. As a participant in the Program, you are eligible to redeem rewards points in accordance with the terms of any current promotional offer listed on the “Redeem” page.

Rewards points may be redeemed on a one-time basis or on a monthly basis when set up through auto-redemption. To set up and manage your auto-redemption preferences, tap the gem icon above your account details within the SoFi app.

Please note that the terms of any promotional offer listed on the “Redeem” page may contain separate eligibility requirements or conditions to receive that promotional offer. The terms of the specific promotional offers listed on your “Redeem” page will govern your ability to redeem rewards points for those promotional offers and may differ from the terms for other customers. To the extent these Program Terms conflict with any of the separate terms for a promotional offer, the Program Terms shall govern how rewards points are earned and the specific promotional terms will govern how rewards points are redeemed for the offer.

SoFi reserves the right to modify or discontinue any promotional offers for points redemptions at any time, and with or without notice to you. Points redemptions may be conditional upon you being a SoFi customer with at least one active SoFi product.

Points Restriction

SoFi in its sole discretion may prohibit or limit your ability to use, earn, keep or redeem points, in whole or in part, and at any time, if you are a SoFi Member in “bad standing”. For clarity, a Member in “bad standing” includes but is not limited to the following: if you are delinquent or have defaulted on a SoFi Credit Card or loan product; if you have a negative balance in your SoFi Money, SoFi Checking, or SoFi Savings or any of your SoFi Invest Accounts; if we believe you have violated any applicable law in connection with this Program; or if we believe you have committed any fraudulent acts in connection with this Program.

Additional terms

Your participation in this Program may result in the receipt of taxable income from SoFi and we may be required to send you, and file with the IRS, a Form 1099. You are responsible for any tax liability, including disclosure requirements, related to your participation in the Program.

We are not responsible for any dispute you may have in connection with this Program with an authorized user or joint account holder on any of your accounts.

Changes to the SoFi Rewards Program

SoFi may modify or update these Program Terms at any time, and each such modification will be effective upon either posting at the Website or notice to you. Your continued participation in this Program following any such modifications constitutes your acceptance of such modifications and your agreement to be bound by these Program Terms and the Terms of Use. If you do not agree to any modification of these Program Terms or the Terms of Use, as the case may be, your sole remedy is to discontinue your participation in the Program. It is important that you review these Program Terms regularly. SoFi in its sole discretion may terminate this Program, or prohibit or limit your ability to use, earn or redeem points, in whole or in part, at any time with or without notice to you. The Program described herein shall replace all earlier versions of this Program.

INDEMNIFICATION

You shall defend, indemnify, and hold harmless Social Finance, Inc., its affiliates, and each of its and its affiliates’ respective employees, contractors, directors, suppliers, and representatives from all damages, losses, costs and expenses of whatever kind, including attorneys’ fees and any sums paid under any settlement incurred or suffered as a result of any claim, demand, action, or suit by any third party, whenever and wherever filed, arising out of or relating to (i) your violation of any of these Program Terms, (ii) any fraud or misuse associated with your participation in this Program, (iii) your violation of any applicable law, and (iv) any dispute you may have in connection with this Program with an authorized user or joint account holder on one of your accounts. SoFi reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will assist and cooperate with SoFi in asserting any available defenses.

1,2,3ACCESS INSTRUCTIONS

To view your rewards points account balance, tap the gem icon above your account details.

10. SoFi Plus

SoFi Plus is a benefits program (“Benefits Program”) offered by Social Finance, Inc. and its affiliates (collectively “SoFi”) that gives SoFi Plus members (“defined below”) the opportunity to take advantage of various benefits across the SoFi ecosystem.

(a) Eligibility:

(i) SoFi Plus members are defined as customers of: SoFi Checking and Savings, which is offered by SoFi Bank, National Association, Member FDIC; who have signed up for Qualifying Direct Deposits (defined below) into a SoFi Checking and Savings account. Qualifying Direct Deposits are deposits that must be made from the enrolled member’s employer, payroll, or benefits provider and certain recurring deposits from a federal or state government agency via ACH deposit. Deposits that are not from an employer or from a federal or state government agency (such as check deposits; P2P transfers such as from PayPal or Venmo, etc.; merchant transactions such as from PayPal, Stripe, Square, etc.; and bank ACH transfers not from employers) do not qualify. SoFi Plus Member benefits will be lost during periods in which the customer has turned off direct deposit into his/her account.

(b) SoFi Plus member Benefits:

(i)

SoFi members with direct deposit activity can earn 4.60% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. Direct Deposit means a deposit to an account holder’s SoFi Checking or Savings account, including payroll, pension, or government payments (e.g., Social Security), made by the account holder’s employer, payroll or benefits provider or government agency (“Direct Deposit”) via the Automated Clearing House (“ACH”) Network during a 30-day Evaluation Period (as defined below). Deposits that are not from an employer or government agency, including but not limited to check deposits, peer-to-peer transfers (e.g., transfers from PayPal, Venmo, etc.), merchant transactions (e.g., transactions from PayPal, Stripe, Square, etc.), and bank ACH funds transfers and wire transfers from external accounts, do not constitute Direct Deposit activity. There is no minimum Direct Deposit amount required to qualify for the stated interest rate.

SoFi members with Qualifying Deposits can earn 4.60% APY on savings balances (including Vaults) and 0.50% APY on checking balances. Qualifying Deposits means one or more deposits that, in the aggregate, are equal to or greater than $5,000 to an account holder’s SoFi Checking and Savings account (“Qualifying Deposits”) during a 30-day Evaluation Period (as defined below). Qualifying Deposits only include those deposits from the following eligible sources: (i) ACH transfers, (ii) inbound wire transfers, (iii) peer-to-peer transfers (i.e., external transfers from PayPal, Venmo, etc. and internal peer-to-peer transfers from a SoFi account belonging to another account holder), (iv) check deposits, (v) instant funding to your SoFi Bank Debit Card, (vi) push payments to your SoFi Bank Debit Card, and (vii) cash deposits. Qualifying Deposits do not include: (i) transfers between an account holder’s Checking account, Savings account, and/or Vaults; (ii) interest payments; (iii) bonuses issued by SoFi Bank or its affiliates; or (iv) credits, reversals, and refunds from SoFi Bank, N.A. (“SoFi Bank”) or from a merchant.

SoFi Bank shall, in its sole discretion, assess each account holder’s Direct Deposit activity and Qualifying Deposits throughout each 30-Day Evaluation Period to determine the applicability of rates and may request additional documentation for verification of eligibility. The 30-Day Evaluation Period refers to the “Start Date” and “End Date” set forth on the APY Details page of your account, which comprises a period of 30 calendar days (the “30-Day Evaluation Period”). You can access the APY Details page at any time by logging into your SoFi account on the SoFi mobile app or SoFi website and selecting either (i) Banking > Savings > Current APY or (ii) Banking > Checking > Current APY. Upon receiving a Direct Deposit or $5,000 in Qualifying Deposits to your account, you will begin earning 4.60% APY on savings balances (including Vaults) and 0.50% on checking balances on or before the following calendar day. You will continue to earn these APYs for (i) the remainder of the current 30-Day Evaluation Period and through the end of the subsequent 30-Day Evaluation Period and (ii) any following 30-day Evaluation Periods during which SoFi Bank determines you to have Direct Deposit activity or $5,000 in Qualifying Deposits without interruption.

SoFi Bank reserves the right to grant a grace period to account holders following a change in Direct Deposit activity or Qualifying Deposits activity before adjusting rates. If SoFi Bank grants you a grace period, the dates for such grace period will be reflected on the APY Details page of your account. If SoFi Bank determines that you did not have Direct Deposit activity or $5,000 in Qualifying Deposits during the current 30-day Evaluation Period and, if applicable, the grace period, then you will begin earning the rates earned by account holders without either Direct Deposit or Qualifying Deposits until you have Direct Deposit activity or $5,000 in Qualifying Deposits in a subsequent 30-Day Evaluation Period. For the avoidance of doubt, an account holder with both Direct Deposit activity and Qualifying Deposits will earn the rates earned by account holders with Direct Deposit.

Members without either Direct Deposit activity or Qualifying Deposits, as determined by SoFi Bank, during a 30-Day Evaluation Period and, if applicable, the grace period, will earn 1.20% APY on savings balances (including Vaults) and 0.50% APY on checking balances.

Interest rates are variable and subject to change at any time. These rates are current as of 10/24/2023. There is no minimum balance requirement. Additional information can be found at https://www.sofi.com/legal/banking-rate-sheet.

(ii) Up to Two Day Early Paycheck in your SoFi Checkings and Savings account. Early access to direct deposit funds is based on the timing in which we receive notice of impending payment, which is typically up to two days before the scheduled payment date.

(iii) No Fee Overdraft Coverage for SoFi Plus members with at least $1,000/month of Qualifying Direct Deposits into a SoFi Checkings and Savings account. Overdraft Coverage is limited to $50 on debit card purchases only and is available to customers with monthly direct deposits of $1,000 or more. Members with a prior history of non-repayment of negative balances are ineligible for Overdraft Coverage.

(iv) Personal Loan Direct Deposit Discount Terms and Conditions:

To be eligible to potentially receive an additional (0.25%) interest rate reduction for setting up direct deposit with a SoFi Checking and Savings account offered by SoFi Bank, N.A. or eligible cash management account offered by SoFi Securities, LLC (“Direct Deposit Account”), you must have an open Direct Deposit Account within 30 days of the funding of your Loan. Once eligible, you will receive this discount during periods in which you have enabled payroll direct deposits of at least $1,000/month to a Direct Deposit Account in accordance with SoFi’s reasonable procedures and requirements to be determined at SoFi’s sole discretion. This discount will be lost during periods in which SoFi determines you have turned off direct deposits to your Direct Deposit Account. You are not required to enroll in direct deposits to receive a Loan.

(v) Preferred access to IPOs offered in the SoFi Securities, LLC IPO Center. Please note that SoFi Plus membership is one of many factors used to determine IPO allocations. Being a SoFi Plus Member does not guarantee that you will be allocated the number of shares you request or any shares at all.

(vi) 3% Cash Back Rewards on SoFi Credit Card Purchases for 12 months on Your SoFi Credit Card:

You will need to receive a Direct Deposit every month into your SoFi Checking or Savings account in order to continue to receive this promotional cash back rewards rate. Direct Deposit means a deposit into an account holder’s SoFi Checking or Savings account, including payroll, pension, or government payments (e.g., Social Security), made by the account holder’s employer, payroll or benefits provider or government agency (“Direct Deposit”) via the Automated Clearing House (“ACH”) Network. Deposits that are not from an employer or government agency, including but not limited to check deposits, peer-to-peer transfers (e.g., transfers from PayPal, Venmo, etc.), merchant transactions (e.g., transactions from PayPal, Stripe, Square, etc.), and bank ACH funds transfers and wire transfers from external accounts, do not constitute Direct Deposit activity and do not qualify for this promotion. It may take up to 90 days for your Direct Deposit to be recognized, after which you will begin earning 3% cash back rewards. If you do not see your 3% cash back rewards benefit after 90 days, please contact our help center. A maximum of 36,000 rewards points can be earned from this limited-time offer. After the Promotion Period ends or once you have earned the maximum points offered by this promotion, your cash back rewards earning rate will revert back to 2%. 36,000 rewards points are worth $360 when redeemed into SoFi Checking and Savings, SoFi Money, SoFi Active Invest, SoFi Personal Loan, SoFi Private Student Loan, Student Loan Refinance or as a SoFi Credit Card statement credit.

Promotion Period: The Program will be available from 4/5/22 12:01AM ET to 4/1/24 12:59 PM ET (the “Promotion Period”). SoFi reserves the right to exclude any Member from participating in the Program for any reason, including suspected fraud, misuse, or if suspicious activities are observed. SoFi also reserves the right to stop or make changes to the Program at any time.

Eligible Participants: All new members who apply and get approved for the SoFi Credit Card, open a SoFi Checking and Savings account, and receive a Direct Deposit into their SoFi Checking and Savings account during the Promotion Period are eligible. All existing SoFi Credit Card members who receive a Direct Deposit for the first time into their SoFi Checking & Savings account during the Promotion Period are eligible. For the avoidance of doubt, SoFi must receive the Direct Deposit prior to the end of the Promotion Period for a member to be eligible. All existing SoFi members who have already enrolled in Direct Deposit into a SoFi Checking & Savings account prior to the promotion period, and who apply and get approved for a SoFi Credit Card during the promotion period are eligible. Existing SoFi members who already have the SoFi Credit Card and previously set up Direct Deposit through SoFi Money or SoFi Checking & Savings are not eligible for this promotion. Offer limited to one per SoFi Checking & Savings account. In the case of a joint account, only the primary account holder (the member who signed up first) is eligible for the offer.

(viii) †

The following describes the terms that apply to participation in the SoFi Checking and Savings direct deposit promotion (the “Direct Deposit Promotion”) offered by SoFi Bank, N.A, Member FDIC (“SoFi”).

Eligible Participants: All new and existing members without any history of direct deposit transactions into their SoFi Checking and Savings account are eligible for the Direct Deposit Promotion. Members who previously enrolled in direct deposit into either SoFi Money or SoFi Checking and Savings, whether currently still enrolled or not, do not qualify for this Direct Deposit Promotion. Bonuses are limited to one per SoFi Checking and Savings account. In the case of a joint account, only the primary account holder (the member who signed up first) is eligible for a bonus.

Promotion Period: The Direct Deposit Promotion will begin on 12/7/2023 at 12:01AM ET and end on 6/30/24 at 11:59PM ET.

Bonus Terms: In order to qualify for eligibility for a bonus, SoFi must receive at least one Direct Deposit (as defined below) from an Eligible Participant, the first of which must be received on or after 12/7/2023. Direct Deposits are defined as deposits of $1,000.00 or greater from an enrolled member’s employer, payroll, benefits provider, or government agency via ACH deposit. Deposits that are not from an employer, payroll, benefits provider, or government agency (such as check deposits; P2P transfers such as from PayPal or Venmo, etc.; merchant transactions such as from PayPal, Stripe, Square, etc.; and external bank ACH transfers not from employers) do not qualify for this Direct Deposit Promotion. The amount of the bonus, if any, will be calculated during the Direct Deposit Bonus Period as described and defined below.

Direct Deposit Bonus Period: The Direct Deposit Bonus Period begins when SoFi receives a Direct Deposit within the Promotion Period and ends 25 calendar days later (the “Direct Deposit Bonus Period”). For the avoidance of doubt, the Direct Deposit Bonus Period shall not extend beyond the Promotion Period. The bonus amount will vary based on the total amount of Direct Deposits received during the Direct Deposit Bonus Period. Once the Direct Deposit Bonus Period has elapsed, SoFi will determine if you have met the offer requirements and will deposit any earned bonus into your checking account within seven (7) business days. For example, if SoFi receives between $1,000.00 and $4,999.99 in Direct Deposits during the Direct Deposit Bonus Period, you will receive a one-time cash bonus of $50. A member may only qualify for one bonus tier and will not be eligible for future bonus payments if Direct Deposits subsequently increase after the Direct Deposit Bonus Period.

Total Direct Deposit Amount in Direct Deposit Bonus Period Cash Bonus Tier
$1,000.00 - $4,999.99 $50
$5,000.00 or more $300

Bonus Payment Timeline: SoFi will credit members who meet qualification criteria within seven (7) business days of the end of the Direct Deposit Bonus Period.

Bonuses are considered miscellaneous income and may be reportable to the IRS on Form 1099-MISC (or Form 1042-S, if applicable). SoFi reserves the right to exclude any Members from participating in the Direct Deposit Promotion for any reason, including suspected fraud, misuse, or if suspicious activities are observed. SoFi also reserves the right to stop or change the Direct Deposit Promotion at any time.

SoFi members with direct deposit can earn up to 4.60% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. There is no minimum direct deposit amount required to qualify for the 4.60% APY for savings (including Vaults). Members without direct deposit will earn up to 1.20% APY on savings balances (including Vaults) and 0.50% APY on checking balances. Interest rates are variable and subject to change at any time. These rates are current as of 10/24/2023. There is no minimum balance requirement. Additional information can be found at https://www.sofi.com/legal/banking-rate-sheet

10% Boost on Cash Back Rewards Points for SoFi Credit Card Purchases: Members who meet the eligibility criteria shall earn a 10% boost on cash back rewards rates for all eligible purchases made with a SoFi Credit Card (the “Promotion”). A 10% boost means that a 10% multiplier shall be applied to existing cash back rewards rates (e.g., 10% x 2% cash back rewards rate = 0.2% boost). For example, eligible members shall earn 2.2% cash back rewards points on everyday purchases, 3.3% cash back rewards points on SoFi Travel purchases, and 27.5% cash back rewards points on SoFi Stadium purchases. For purposes of calculating the 10% boost on cash back rewards points, each transaction shall be rounded to the nearest dollar, and fractional points shall be rounded to the nearest whole point. The 10% boost shall not apply to (i) transactions that are not eligible for cash back rewards points, as set forth in the SoFi Credit Card Rewards Terms or (ii) courtesy rewards points that are manually awarded. SoFi shall, in its sole discretion, determine whether a transaction is eligible to earn the 10% boost under this Promotion.

To be eligible for this Promotion, you must receive a Direct Deposit into your SoFi Checking or Savings account during the Promotion Period. You must receive a Direct Deposit during each 30-Day Evaluation Period (as defined below) to continue to receive the 10% boost. Direct Deposit means a deposit into an account holder’s SoFi Checking or Savings account, including payroll, pension, or government payments (e.g., Social Security), made by the account holder’s employer, payroll or benefits provider or government agency (“Direct Deposit”) via the Automated Clearing House (“ACH”) Network. Deposits that are not from an employer or government agency, including but not limited to check deposits, peer-to-peer transfers (e.g., transfers from PayPal, Venmo, etc.), merchant transactions (e.g., transactions from PayPal, Stripe, Square, etc.), and bank ACH funds transfers and wire transfers from external accounts, do not constitute Direct Deposit activity and do not qualify for this Promotion.

The 30-Day Evaluation Period refers to the “Start Date” and “End Date” set forth on the APY Details page of your account, which comprises a period of 30 calendar days (the “30-Day Evaluation Period”). You can access the APY Details page at any time by logging into your SoFi account on the SoFi mobile app or SoFi website and selecting either (i) Banking > Savings > Current APY or (ii) Banking > Checking > Current APY. Upon receiving a Direct Deposit to your account, you will begin earning the 10% boost on cash back rewards. You will continue to earn the 10% boost for (i) the remainder of the current 30-Day Evaluation Period and through the end of the subsequent 30-Day Evaluation Period and (ii) any following 30-day Evaluation Periods during which SoFi Bank determines you to have Direct Deposit activity without interruption. SoFi Bank reserves the right to grant a grace period to account holders following a change in Direct Deposit activity before terminating your 10% boost benefit. If SoFi Bank grants you a grace period, the dates for such grace period will be reflected on the APY Details page of your account. If SoFi Bank determines that you did not receive a Direct Deposit during the current 30-day Evaluation Period and, if applicable, the grace period, then you will no longer earn the 10% boost until you have Direct Deposit activity in a subsequent 30-Day Evaluation Period. In certain cases, it may take up to 90 days for your Direct Deposit to be recognized, after which you will begin earning the 10% boost on cash back rewards. If you do not see your 10% boost on cash back rewards benefit after 90 days, please contact our help center.

Promotion Period: The Promotion will begin on 4/1/24 at 1:00 PM ET. SoFi reserves the right to terminate or make changes to this Promotion at any time.

Eligible Participants: All new and existing SoFi Credit Card members who receive a Direct Deposit into their SoFi Checking or Savings account during the Promotion Period are eligible for this Promotion. You must receive a Direct Deposit during each 30-Day Evaluation Period to continue to receive the 10% boost. A member shall not earn the 10% boost under this Promotion if they are currently earning 3% cash back rewards points under the 3% Cash Back Rewards Promotion. If you currently benefit from the 3% Cash Back Rewards Promotion, then you will continue to earn 3% cash back rewards points until you are either no longer eligible or until the expiration of such benefit, as provided in the 3% Cash Back Rewards Promotion terms. Upon the expiration of your 3% cash back rewards points benefit, you will be eligible to earn the 10% boost under this Promotion, provided that you meet the eligibility criteria stated herein. Offer limited to one per SoFi Checking and Savings account. A SoFi Credit Card account will only benefit from the 10% boost under this Promotion if the primary SoFi Credit Card account holder receives a Direct Deposit into their SoFi Checking or Savings account (or, in the case of a joint Checking and Savings account, a joint account holder receives a Direct Deposit). SoFi reserves the right to exclude any member from participating in this Promotion for any reason, including suspected fraud, misuse, or if suspicious activities are observed.

(ix) 2x rewards points on qualifying activity: Monthly grant of rewards points under the SoFi Member Rewards Program (please review the “How to earn points” page in your app for additional details) during periods in which the Plus member has enabled qualifying direct deposits. The specific number of rewards points is subject to change at any time and can be found in the “How to earn points” page. SoFi Plus members can also earn double the rewards points as stated in the “How to earn points” page for qualifying earn triggers (see app for most up-to-date source of truth) with the following exclusions: Credit or Debit card spend paid in rewards points, welcome bonuses paid in rewards points (including any referral bonuses paid in rewards points), rewards points for recurring direct deposits, and select incentivized campaigns paid in rewards points where noted.

(c) Additional Terms:

(i) Your participation in this Benefits Program may result in the receipt of taxable income from SoFi and we may be required to send you, and file with the IRS, a Form 1099. You are responsible for any tax liability, including disclosure requirements, related to your participation in the Benefits Program. We are not responsible for any dispute you may have in connection with this Benefits Program with an authorized user or joint account holder on any of your accounts.

(ii) SoFi in its sole discretion may remove you from this Benefits Program and terminate all benefits if you are a Plus member in “bad standing” or if SoFi no longer believes you meet the eligibility criteria. For clarity, a Plus Member in “bad standing” includes but is not limited to the following: if you are delinquent or have defaulted on a SoFi loan product; if you have a negative balance in your SoFi Checking, or SoFi Savings or any of your SoFi Invest Accounts; if we believe you have violated any applicable law in connection with this Benefits Program; or if we believe you have committed any fraudulent, deceptive, or abusive acts in connection with this Benefits Program.

(iii) SoFi may modify or update this Benefit Program at any time, and each such modification will be effective upon either posting at the Website or notice to you. Your continued participation in this Benefit Program following any such modifications constitutes your acceptance of such modifications and your agreement to be bound by these terms. If you do not agree to any modification of these terms, as the case may be, your sole remedy is to discontinue your participation in the Benefits Program. It is important that you review these terms regularly. SoFi in its sole discretion may terminate this Benefits Program, or prohibit or limit your ability to use, earn or redeem points, in whole or in part, at any time with or without notice to you. The Benefits Program described herein shall replace all earlier versions of this Benefits Program.

LIMITATION OF LIABILITY

IN NO EVENT SHALL SOFI, NOR ITS DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, PARTNERS, OR SUPPLIERS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING ANY LOSS OF INCOME, PROFITS, BUSINESS OR OPPORTUNITY, RESULTING FROM YOUR PARTICIPATION IN THIS PROGRAM. THESE LIMITATIONS OF LIABILITY APPLY WHETHER THE CLAIM AGAINST ANY SUCH PERSONS OR ENTITIES IS BASED ON WARRANTY, CONTRACT, TORT, THE LAW OF PROPERTY, OR ANY OTHER LEGAL GROUNDS OR THEORY, AND WHETHER OR NOT SUCH DAMAGES ARE OR WERE FORESEEABLE OR FORESEEN BY ANY SUCH PERSONS OR ENTITIES. THIS LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.


Please direct all questions or comments about these Terms of Use to [email protected]

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